The Korean Association for the Study of English Language and Linguistics

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Korea Journal of English Language and Linguistics - Vol. 19 , No. 1

[ Article ]
Korea Journal of English Language and Linguistics - Vol. 19, No. 1, pp.142-164
Abbreviation: KASELL
ISSN: 1598-1398 (Print)
Print publication date 31 Mar 2019
Received 24 Dec 2018 Revised 10 Mar 2019 Accepted 19 Mar 2019

한국과 미국 직장인의 영어 요청 이메일 비교 연구
박상희 ; 전지현**
대학원생, 이화여자대학교 국제사무학과, 서울시 서대문구 이화여대길 52 (
교수, 이화여자대학교 국제사무학과 서울시 서대문구 이화여대길 52 (

A study on English request emails by Korean and American office professionals
Park, Sanghee ; Jihyeon Jeon**
Correspondence to : 전지현 교수, 이화여자대학교 국제사무학과 서울시 서대문구 이화여대길 52 E-mail:

Funding Information ▼


Park, Sanghee and Jihyeon, Jeon. 2019. A study on English request emails by Korean and American office professionals. Korean Journal of English Language and Linguistics 19-1, 142-164. As the international exchange increases for business, people from different cultures write emails frequently using English as a common language. Even though they write emails using the same language, the way they write emails differ according to their language proficiency and cultural background. The purpose of this study is to see the difference between the request email, one of the most frequently used business email genre, written in English by native English speakers (American) and L2 English speakers (Korean). The majority research on request emails so far has been done in school contexts; and there are only very few studies done in business contexts. 30 American and 30 Korean office professionals participated in the study. The request emails collected through DCT (Discourse Completion Task) were coded using the Nvivo(Version 10). There were differences found in the use of head acts, internal modifications, external modifications, and request perspectives between American and Korean participants. The results and discussion will provide important information for our understanding of request emails and email writing education.

Keywords: business e-mail, e-mail communication, request act, internal modification, external modification, request perspectives


이 논문은 2016학년도 이화여자대학교 대학원 장학금 지원에 의한 논문임

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